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Broadcast Message

Overview

Broadcast message allows you to send a message to several contacts at once despite if they're in a group or not. Unlike group chat, the broadcast messages goes to the individual only, and their replies are not seen by anyone else besides the SimplyChat user(s).

 

Create a Broadcast Message

  • Click "Create Broadcast Message" in the upper right hand corner of the screen

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  1. Broadcast For: Filter contacts between Staff, Guest, Vistor or Contact List
  2. Select: Check the checkbox to the contact(s) you wish to have the message broadcast to
  3. Broadcast Message: Type the message you wish to broadcast into this field
  4. Message Template: You can also select a pre-made template to auto fill the Broadcast Message field
  5. Send: Send the message

 

 

 

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