Star Code Cheat Sheet

Some features may only be used by an Admin phone (ie. front desk phone, office phone, etc)

If your system uses prefix before extension numbers (for instance room 400 would be 7400) then be sure to add the prefix when operating star ( * ) codes.

Do Not Disturb

• Turn DND ON : *78 + extension 
• Turn DND OFF: *79 + extension

 

Wake Up Calls 

• Set Wake Up Call (from room):  *81
• Set Wake Up Call (from another phone): *81 + extension/room number
• List Active Wake Up Calls: *921
• Record Wake Up Call Message: *92

 

Calling Restrictions

• No External Calls: *870
• Allow Domestic Calls: *871
• Unrestricted: *872

 

Voicemail

• Retrieve Voicemail: *86
• Get Room Voicemail: *486 + extension/room number
• Transfer Directly to Voicemail: *86 + Admin extension number / Room Number
  • While on a call

 

Directory Assistance

• Directory Assistance: *89 | 8 + 411 | 0 + 411

 

Room Status

• Set Room Status: *94

 

Night Audit

• Night Audit IVR Off: *620
  
• Night Audit IVR On: *621

 

Checking In/Out

• Check Out (restrict calling): *881 + room number
• Check In (allow calling): *882 + room number

 

Maid Code Status

Restricted to only Room Phones

• Update Maid Code Status: *94 + Maid Code Status

 

Pick Up Calls

• Group Pickup: *8 + #
• Directed Extension Pickup: * + * + extension number + #