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Star Code Cheat Sheet

Some features may only be used by an Admin phone (ie. front desk phone, office phone, etc)

If your system uses prefix before extension numbers (for instance room 400 would be 7400) then be sure to add the prefix when operating star ( * ) codes.

Do Not Disturb

  • Turn DND ON : *78 + extension 
  • Turn DND OFF: *79 + extension

 

Wake Up Calls 

  • Set Wake Up Call (from room):  *81
  • Set Wake Up Call (from another phone): *81 + extension/room number
  • List Wake Up Calls: *921
  • Record Wake Up Call Message: *92

 

Calling Restrictions

  • No External Calls: *870
  • Allow Domestic Calls: *871
  • Unrestricted: *872

 

Voicemail

  • Retrieve Voicemail: *86
  • Get Room Voicemail: *486 + extension/room number
  • Transfer Directly to Voicemail: *86 + Admin extension number / Room Number
    • While on a call

 

Directory Assistance

  • Directory Assistance: *89 | 8 + 411 | 0 + 411

 

Room Status

Set Room Status: *94

 

Night Audit

  • Night Audit IVR Off: *620
  • Night Audit IVR On:

 

 

 

 

  • [*94] + [Status Code]  :  Set Room Status (from room)
  • [*620]  :  Night Audit (IVR) off
  • [*621]  :  Night Audit (IVR) on
  • [*881] + [prefix if required] + [Room Number]  :  Check Out (Restrict Calling)
  • [*882] + [prefix if required] + [Room Number]  :  Check In (Allow Calling)
  • [*94 ]+ [Status Code]  :  Room Status Maid Service (Restricted to Room phones
  • [*] + [8] + [#]  :  Group Pickup
  • [*] + [*] + [extension number] + [#]  :  Directed Extension Pickup
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