Chat Groups

Overview

Chat Groups are used for adding users of the CWP to a group, not SMS DIDs

Chat groups allow you to add multiple participants to a conversation. Any messages you send will be sent to all recipients you choose to make a group with. 


Creating A Group


Add Users To A Group


Remove Users From A Group


Chat With A Group

chat with a group 1.jpgchat with a group.jpg

  1. Click Chat in the left hand menu
  2. Click the New Chat sign on the page that loads
  3. Select Existing Contact to bring up a list of contacts
  4. Select the Group you wish to add. In the image below, the multiple person icon indicates a group (ex. Front Desk)

new chat.jpg



Revision #5
Created 26 August 2021 21:02:21
Updated 13 December 2022 16:40:35 by Cassandra DeLeon