SimplyVX Management Interface (SMI) - Client Manual

• Overview and Site Anatomy
• SimplyChat
• Overview & Usage
• Chat Groups
• Broadcast Message
• Message Template
• SMS DIDs
• SimplyGuest
• My Address Book
• SimplyNotify
• Overview
• SimplyPMS
• From PMS System
• SimplyRate
• SimplyReport
• Call Report
• SimplyRun
• Overview
• SimplySupport
• Create Support Ticket
• SimplyVX
• Tel Extensions
• Feature - IVR
• SimplyWake
• List
• Create

Overview and Site Anatomy

Page Layout

A: Main Menu :: List of modules and submodule pages / actions

B: Account Number and Customer Name :: The account number within Think Simplicity and the hotel's name.

C: Service Status :: Will identify realtime status of services critical to normal operation.

D: User Impersonation :: Dropdown menu to allow the user to select another users security profile.

E: User Settings :: The logged in users dropdown menu to manager their personal profile.

F: Notification Panel :: Button to open and close the right side notification panel.

G: Main Content Page :: Based on menu selections, the main page will display the relevant information.

A. Main Menu

The Client Web Portal (SMI) is broken down by modules.  Modules will be identified in the left side of the menu.

Each module heading in the menu will have sub sections / pages that will allow you to view, edit, create and/or delete entries within the system.

Many of the sections will provide realtime updates to the voice and data system.

The menu items will be according to the services associated with the client account as well as user permissions.

Module / Menu Definition

• HHVX Manager :: Section of general management of the client specific services
  • Home :: Landing page with some metrics and quick links to modules
  • SimplyChat :: Texting module which allows users to chat internally or text with external parties using SMS
    • Chat :: Main window to communicate with internal or external parties
    • Chat Groups :: Group of people to communicate in a single conversation
    • Contacts :: List of individual contact records
    • Message Broadcasting :: Send a single message to multiple contacts
    • Message Templates :: Predefined messages which can be used for automation or shortcuts in message composition
    • SMS DID :: List of telephone numbers and the user or group they are associated for receiving external SMS messages
  • SimplyGuest :: Collection of tools to manage and view guest details
    
    • Contacts :: List of individual contact records
    • Contact Lists :: Grouped list of contacts records
    • Reservations :: Reservation records provide by PMS Vendors
    • Operator Panel :: Interface to manage extensions and their status
    • Operator Details Panel :: Companion panel for Operator Panel
    • Extension Call History :: Call history for all extensions configured within the system
    • Extension Event Log :: List of events logged by the cloud environment
  • SimplyNotify :: Collection of settings to manage the automated notification messages within the SMI
    • Module Operator :: List of automated notification configured within the environment to be used in "Notification Recipients" 
    • Notification Recipient :: List of configured automated notifications and their recipients to be shown as a pop up on the screen or within the notification bar
  • SimplyPMS :: Collection of PMS (Property Management System) settings and information
    • From PMS System :: Records received from the property management system
    • To PMS System :: Records sent to the property management system
    • Settings :: Controls the communication between PMSLink and the PMS (Property Management System)
  • SimplyRate :: Collection of call accounting settings and details
    • Rate Sheet :: Group of rates that can be applied to extensions
    • Call Rates ::  Individual rates per various matching criteria
    • Call Accounting :: List of calls and their costs
    • Automated Reports :: Customized automated report which can be configured to be sent to various email addresses
  • SimplyReport :: Collection of reporting tools throughout the system
    • Call Report :: Call tracking and reporting
    • Wake-up Calls :: Wake up call tracking and reporting
    • Emergency Calls :: Call tracking and reporting based on 911 type of calls
  • SimplySupport :: Initiate or manage support assistance from Think Simplicity
    • List :: List if support requests / Trouble tickets
    • Create :: Report issues or request assistance from the Think Simplicity Support Team
    • Hotel Training :: Link to online training material related to the use and operation of the SMI
  • SimplyVX :: Collection of settings to manage call flow and routing
    • Tel Extensions :: Telephone or terminal with the ability to receive and make phone calls
    • Feature - IVR :: Interactive Voice Response is a  system that leverages self-service options for incoming callers using routing options
    • Feature - Ring Groups :: Allows you to have multiple phones ring when one extension or number is dialed
    • Feature - Queues :: Creation and management of queues which can be used to send callers to
    • Dial Plan Variable :: Custom variables used within "Dial Plan Templates"
    • Dial Plan DID :: Rules to match inbound call or SMS requests
    • Dial Plan Template :: Predefined configuration elements to control different calling operations
    • Dial Plan Route :: Call flow management
    • Dial Plan Provider :: List of different termination points to send call traffic to
  • SimplyWake :: Wake up call system
    • List :: List of wake up calls, active and past
    • Create :: Create new wake up calls
• HHVX Admin :: Collection of administrative settings
  • Site Admin :: Site / account related configuration information and settings
    • General Settings :: General information related to the site / account
    • Cloud Security Settings :: SimplyVX credentials to access cloud environment 
    • DIDs :: Refer to "SimplyVX :: Dial Plan DID"
    • Service Settings :: Various settings controlling call flow and equipment
    • Maid Codes :: Housekeeping status codes and their mapping to PMS (Property Management System) related settings
    • Mail Settings :: Email notification settings for SimplyVX security access device
    • Module Access Settings :: Manage which modules a site has access to and utilize
    • Network Settings :: Network related settings such as IP address, etc for a site
    • SimplyRate Settings :: Call account settings
    • SimplyPMS Settings :: PMS (Property Management System) related settings
    • SimplyVX Settings :: SimplyVX security access equipment details and settings
    • SimplyWake Settings :: Settings related to the wake up call system
    • Users :: Manage individual login authentication and group association
    • Groups :: Groups for which security roles and users are assigned
    • ToolBox :: Tools for admins to perform various functions within the environment
  • Security Admin :: Collection of settings and rules related to permission and access throughout the system
    • Role Attributes :: Individual security permissions
    • Roles :: Collection of security permissions attached to groups
    • Group Associations :: Manage which sites groups are associated to
    • Modules :: List of modules to be managed within SMI
    • All Sites :: List of all sites configured within the SMI
  • SimplyRate Settings :: Manage how call and SMS will be processed
    • Interface Types :: List of PMS (Property Management System) interfaces SimplyRate is configured for
    • Location Detail :: List to help identify telephone number locations by country, state, city
    • Local Calling :: List to identify local call patterns  
    • Location Dialing Prefix :: List of dialing pattern rules based on country
  • TSVX Settings :: Manage settings in the cloud environment as well as security equipment
    • TSVX Cloud Settings :: Parameters used by the cloud environment to control various functions and operations
    • SimplyVX Sync Settings :: Identified which tables and fields are sync'd with SimplyVX devices
    • SimplyVX File Manager :: Module to roll out files to client SimplyVX devices
  • LCR Admin :: Least Cost Routing manager to control call flow
    • LCR :: DID routing settings to control where calls will be routed based on matched digits
    • LCR Profile :: List of profiles which group LCR entries
    • Carrier :: List of Servers to be made available to 'Carrier Gateway' settings
    • Carrier Gateway :: List of 'Carriers' the 'Carrier Servers' will use to route traffic with connectivity settings
    • Carrier Server :: List servers responsible for voice and SMS traffic
  • Email History :: History of emails processed through cloud environment 
  • DB Migrations :: Database migration list
  • SMS Message Log :: SMS Message Log

B. Account Number and Customer Name

The account number is also referred to as Site Code, which Think Simplicity uses to identify individual clients or properties.

The customer name shown is normally the name of the client, which is provided by the client.

C. Service Status

The icons or boxes shown are to identify the operational status of various services.  Green will indicate online while red will indicate offline.

• Site :: Indicate whether the client is active within the environment and services are active
• PMS :: Indicates if there is an active link with the PMS (Property Management System) 
• Sync :: Indicates if the cloud and equipment on premise have a link
• Soc :: Socket connection status.  If the color is red, this indicates that no realtime alerts will be available.  Alerts are used by SimplyNotify and SimplyChat realtime communication will be impacted

D. User Impersonation

If the necessary permissions are in place a user will have the ability to impersonate another user within the system.  This is used mainly for troubleshooting and confirming access within the system.

E. User Settings

Dropdown menu to all allow the logged in user to manage their profile settings such as email address, password, etc.

Also, there is an option to change sites.  If the user has the ability, they can change the current site they are viewing / managing.

F. Notification Panel

The icon when clicked will open a vertical panel from the right which will show unread notification messages.  These messages are populated by the SimplyNotify system.

G. Main Content Page

This section is where the main content of the SMI will be displayed.  Based on the menu options selected, the information in this section will change accordingly.

SimplyChat

Overview & Usage

Overview

The SimplyChat module allows you to send SMS text messages to phone numbers with SMS capabilities. A user must be assigned to a chat group, or a SMS DID assigned to them.

To start an SMS chat, log into the Client Web Portal (https://cwp.thinksimplicity.com). Once logged in click on SimplyChat on the left hand menu. Then choose Chat. You will be greeted with a screen with a text field similar to a chatroom or SMS phone-app screen.

SimplyChat Limitations

• 1000 character limit when creating messages in chat window

Terms:

• DID: Direct Inward Dialing - A term meaning, for simplicity's sake, a telephone number. For example, a DID of 406-555-5555 would be a DID (direct inward dialing) for a cell phone, business, desk phone, etc.

Types of Conversations

• External: A DID/SMS for non-guest at the hotel (visitors)
• Guest: A DID/SMS for guest at the hotel (check-ins)
• UI Users: Other users of the Client Web Portal/SimplyChat, such as other Front Desk employees, managers of the hotel, etc 
• Groups: A grouping of users where a message can be sent to all members in that group.

Filtering SMS Conversations

1. Unread Conversations - Filters and shows all unread conversations for the user
2. All Conversations - Filters and shows all the existing conversations for a user
3. Favorite Conversations - Filters and shows only favorited conversations for a user. Favorites allow for quick reference and navigation of often used, or currently being used conversations.
4. External Conversations - Filters and shows only External type conversations
5. Guest Conversations - Filters and shows only Guest type conversations
6. UI Users Conversations - Filters and shows only UI Users type conversations 
7. Group Conversations - Filters and shows only Group type conversations
8. Search Conversations - Allows a users to search conversations by Room, Staff or Group

Starting an SMS Conversation

• You can start a new SMS Conversation by selecting the New Chat button as seen in the image above
  
  

Types of New Conversations:

1. Existing Contact Chat: Starts a new SMS conversation with a SimplyChat User/Contact
2. New Mobile Chat: Starts a new SMS conversation where you enter a DID (mobile number) not previously used
3. Create Chat Group: Starts a new group conversation with participants in a group.

New Mobile 

Starts a new conversation where you enter a new DID/SMS number that has not been previously used before.

1. Enter the recipient's DID/SMS number you wish to communicate with (cell phone number)
2. Select the DID you wish to use to communicate. The recipient will see this telephone number when the text message is sent, and will be replying to this telephone number.
3. DIDs to send messages from can be assigned to individuals or groups. Such a a "Front Desk" Group where everyone in that group will be using the same DID to send messages.
4. Click Create to start the conversation with the entered recipient phone number & selected DID 

 Existing Contact

• Starts a new conversation with previously used contact. You can select a contact to resume a conversation or start a new one with a previously saved contact. 

• Select Pick Up to take over the conversation from another user and begin conversing. (circle 1 in picture below)

Create Chat Group

This option allows you to create a new Group Conversation with only the selected users you wish to be in the group.

1. Enter a name for the Group Conversation
2. Click the arrow to choose your Group Conversation participants

1. This radio button shows list of Contacts in the list shown below the Create button
2. This radio button toggles the list to show Contact Lists below the Creat button
3. Search field to search for contacts or users
4. Select All check the checkbox to select all contacts as listed below the Create button
5. Check boxes next to the contact name allows you to select, or de-select the contact to add to the group
6. Create button creates the group with the selected contacts

The Conversation Screen

1. Favorite: Favorites the conversation for an easy reference using the Favorites Filter
2. Contact Info: Shows relevant information for the contact in the conversation such as name, email, phone number, reservations or other contact info.
3. Received Messages: Replies to you, the user, will be in dark green
4. Sent Messages: Messages sent to the contact twill be light gray
5. Emoji: List of emojis that can be sent in the conversation
6. Message Templates: Shortcut to the canned responses, or message templates, that allow for quick responses to common questions or responses.
7. Send Button: Sens message written above to the recipient.

Chatting Party Types

Messaging Method Capability Matrix

The below tables shows which parties can communicate and available methods. Across the top are the senders who initiate a message and along the left are the receivers of the message.

There are 2 possible method of communications:

Web - users will be able to communicate using the online SimplyChat chat interface

SMS - users will be able to communicate using their SMS capable devices

Web2Web = A message is sent from the online SimplyChat chat interface and received by the party within their online SimplyChat chat interface

Web2SMS = A message is sent from the online SimplyChat chat interface and received by the parties SMS capable device

SMS2SMS = A message is sent from a SMS capable device and received by a SMS capable device

SMS2Web = A message is sent from a SMS capable device and received within the the online SimplyChat chat interface

	Message Senders
Message Receivers		UIU	UIUD	UIUDM	GU	GC	MV	MG
	UIU	Web2Web	Web2Web	Web2Web	Web2Web*
	UIUD	Web2Web Web2SMS	Web2Web Web2SMS SMS2Web SMS2SMS	Web2Web	Web2Web*		SMS2Web SMS2SMS	SMS2Web SMS2SMS
	UIUDM	Web2Web	Web2Web	Web2Web	Web2Web*
	GU	Web2Web	Web2Web	Web2Web			SMS2Web	SMS2Web
	GC					Web2Web
	MV		Web2SMS SMS2SMS		Web2SMS*
	MG		Web2SMS SMS2SMS		Web2SMS*

Web2Web* = User can only reply to a conversation originated by another party

Web2SMS* =  User can only reply to a conversation originated by another party

Definitions of User Types / Parties

UIU = Online Web Chat User

UIUD = Online Web Chat User with direct SMS number to receive messages from external SMS capable devices.

UIUDM = Online Web Chat User with mobile number to receive notifications. (Not for 2 way communication).

GU = Group User part of an inbound SMS group.  All group members will receive SMS messages when sent from external SMS devices to dedicated inbound SMS number (DID).

GC = Group Chat between UIU(D)(M) for internal conversations.  No external SMS messages will be sent or received.  No SMS number can be assigned to Group Chats.

MV = Visitor, External SMS device not associated to a room.  

MG = Guest, External SMS device associated with a checked in room.

Chat Groups

Overview

Chat Groups are used for adding users of the CWP to a group, not SMS DIDs

Chat groups allow you to add multiple participants to a conversation. Any messages you send will be sent to all recipients you choose to make a group with. 

Creating A Group

• Click the Create New button
  
• Name the group and click Submit

Add Users To A Group

• Find the group in the list of groups and click the Action button
• Select the View button
• In the list of users, click Attach User to the users you wish to add to this chat group.
• Once the Attach button is pressed, the user is added to the group. To go to the previous screen click the Back button

Remove Users From A Group

• Find the group you wish to remove users from in the list under Chat Groups
• Click the Action button and select View
• In the list of users, click the Remove User button to remove a user from the group

Chat With A Group

1. Click Chat in the left hand menu
2. Click the New Chat sign on the page that loads
3. Select Existing Contact to bring up a list of contacts
4. Select the Group you wish to add. In the image below, the multiple person icon indicates a group (ex. Front Desk)

Broadcast Message

Overview

Broadcast message allows you to send a message to several contacts at once despite if they're in a group or not. Unlike group chat, the broadcast messages goes to the individual only, and their replies are not seen by anyone else besides the SimplyChat user(s).

Create a Broadcast Message

• Click "Create Broadcast Message" in the upper right hand corner of the screen

1. Broadcast For: Filter contacts between Staff, Guest, External or Contact List
2. Select: Check the checkbox to the contact(s) you wish to have the message broadcast to
3. Broadcast Message: Type the message you wish to broadcast into this field
4. Message Template: You can also select a pre-made template to auto fill the Broadcast Message field
5. Send: Send the message

Continuing the Conversation

You can view broadcast messages, and continue the conversation with that individual contact by going back to the Chat module by click on "Chat" located in the left hand menu

Delete Broadcast Message

You can delete the "Broadcast Message" by clicking on "Action" and then "Delete" 

Note: Deleting the Broadcast Message" does not un-send the message.

Message Template

Overview

Message Templates allow you to create commonly used messages that can easily be selected to save time sending messages to others. 

Create New Message Template

• To create a new message template, click on the "Create New" button in the upper right hand corner of the page.
• Name your template in the Title field
• Key: the placeholder used to call the "shortcode"
• Type the message you wish to make a template out of in the Message field
• Check the Enable checkbox to make the message template available for use
• Click the Create button to save the message template

 

Shortcodes

Shortcodes (merge fields) allow you to use placeholders that will update with the relevant information automatically when sent. For example @@firstname@@ will be replaced automatically with the guest's first name, or @@room_number@@ will be replaced with the room number automatically, etc. This allows you to create personal and relevant message templates.

SMS DIDs

Overview

SMS DIDs are the list of telephone numbers the SimplyChat module for your hotel can use. You can assign DIDs (telephone numbers) to specific users or groups (note: you can't assign to specific users and group(s) at the same time).

 

1. The DID (telephone number) being modified
2. Description allows you to briefly describe the DID
3. SimplyChat Group: drop down lets you select the group you wish to assign the DID to
4. SimplyChat Subscriber: drop down lets you select the single user to assign the DID to

You can either use SimplyChat Group or  SimplyChat Subscriber you cannot use both

 

SimplyGuest

My Address Book

Under My Address Book you can store contacts to your Personal Address Book. Here all the contacts you add will be visible to your whole organization under Guestbook. But only the contacts you add will be under My Address Book.

 

 

 

 

 

 

 

 

 

 

Create a New Contact

To create a new contact, click Create New

External Record - Optional - (# is pulled from our system for imported external contacts)
First Name - Contacts first name 
Last Name - Contacts last name
Birthday - Contracts birthday
Phone Numbers - Contacts phone number, can categorize by Location & Tech type
Emails - Contact's email, can choose personal or business
Address - Contact's address, can choose home or office 
To Default List / To Specific List - You can choose to add this contact to your Default List or choose an already created Specific List.

Entries will look like the image below. 

SimplyNotify

Overview

The SimplyNotify module allows you to setup notifications, such as missed wakeup calls, for the hotel.

1. Create New - Create new notification alert
2. Currently set notification modules
3. Notifications Enable - Indicates if notification module is enabled or not
4. Actions - Action allows you to modify, view or delete a notification

 

Create New Notification

 

1. Name: Name the notification operator
2. Module: Select the module you wish to send notifications from
3. Notification URL: Url (webhook?) to ping with notification
4. Enabled: enable or disable the notifiaction operator

 

Modify Notification

 

1. Click on "Action" then "Edit" to modify a Notifciation Operator
2. Click on "Submit" after modifying to save changes.

 

Add Notification Recipients 

 

To add notication recepients click on the "SimplyNotifty" link on the left of thep age, then click "Notification Recipient"

1. Create New: Creates new notification recipient
2. List of currently created recipients.
3. Action: Button gives you options to modify, delete or view recipient entry

1. Module Operator: Choose the module the recipient will receive notifications from
2. Notification Type: Select whether User, group or all will receive this notification type
3. Recipient: choose who will get the notification on their page when they log into the Client Web Portal
4. Recipient: Select yet another recipient to receive notifications
5. Priority: Mark the notifications from this notification operator as Urgent, Important or Normal
6. ?
7. Enabled: Choose whether this notification will be enabled or not

SimplyPMS

From PMS System

Used to view records sent from the PMS Vendor to the hotel PBX system.

 

1. ID: PMS Record ID
2. Record: Record sent (ie. check in, out or maid codes status)
3. Reference: PBX PMS Interface reference number
4. Date: Date and time the record was sent
5. Account: Think Simplicity account number

 

SimplyRate

SimplyReport

Call Report

SimplyRun

Overview

SimplyRun is a module which will perform automated tasks based on time or other specific triggers.

 

How the Rules are Executed

A lambda function will run every minute and access a URL using a GET method to https://cwp.thinksimplicity.com/api/run/cron

This will trigger the master controller file for SimplyRun and function named 'public function run()'

SimplySupport

Create Support Ticket

Overview

SimplySupport allows you to submit a support ticket to support@thinksimplicity.com via the CWP intead of your inbox.

 

Create Ticket

1. Title: Title of the ticket you wish to submit
2. Category: Choose the most releveant category so support can better assist
3. Email: Valid email, electronic communication regarding this ticket will be sent to this email
4. Contact Person: name of the individual submitting the request, or best person to contact for further details if necessary
5. Contact Phone: Good call back number should support need further information or testing with someone at the hotel
6. Description: describe, in detail the reason for the support ticket. Things such as date, time, telephoen number or extension, and what troubleshootings steps have been done already are useful in this field
7. Submit: ticket to Think Simplicty, will be sent as an email to support@thinksimplicity.com

 

 

SimplyVX

Tel Extensions

Tel Extensions

Shows the status, permissions, and allows you to modify these settings for all extensions in the hotel

Extensions are categorized and separated by Guest Room, House Phones, and Admin Extensions

• Click View to modify an extension
• Select Add Rate Sheet to change the calling rate for an extension

View

1. Name: View or Edit the current Guest name 
2. DND: Toggle Do Not Disturb on or off
3. Status: Toggle the current occupancy status for the room
4. Maid Status: Update the Maid Code Status of the room (also done via phone using *94+Status Code)
5. Voicemail Email: email address that a copy of the voicemail messages will be sent to

 

Feature - IVR

Allows you to see, and modify the IVR (interactive voice response, a.k.a. auto-attendant) for the hotel.

1. Key: The key that will be pressed to select the corresponding option (ie. Key 1 would be the same as "Press 1 for Catering"
2. IVR: Select the IVR you wish to modify
3. Destination: Extension or telephone number the IVR option will route to.

 

SimplyWake

List

A: Row Filter Dropdown

Filter the number of rows shown in the associated table

B: Create New Wake-up Call button

Button to create a new wake up call

More information found here: https://kb.thinksimplicity.net/link/568#bkmrk-page-title 

C: Button to pop up which allows you to manage the automated wake up call report recipients

 

 

The pop up screen will show all the users associated to the site and will allow you to select which users should receive the report by clicking on the 'Set' button beside the email address.

If a user is already set to receive the wake up report, then the icon will show "Unset".  When unset is clicked, the icon changes to "Set".

 

 

 

 

 

 

 

 

D: Search box will filter out the rows shown by any matching character strings entered in any field within the associated table.

E: Active Wake-up Calls table.  This lists all the active wake-up calls.

• • • Room - Shows the room number
    • Time - Shows the scheduled time for the wake-up call by year - month - day hour : minute : second
    • Result - Shows the status of the wake-up call
    • Repeat - Shows if the wake-up call is to be repeated
    • Method - The way the wake-up call will notify the Room
      • automated - the system will call the Room directly and play a pre-recorded recording when answered
      • manual - the system will call the front desk extensions and notify the staff that guest in room # will need to be woken up
    • Action - Actions which can be taken upon the wake-up call entry

F: Action - Actions which can be taken upon the wake-up call entry 

• • • Delete - Removes the wake-up call for the Room
    • Reschedule - Allows the wake-up call to be changed to another day and time

G: Filter records in the associated table by date range

H: Table showing a list of Past Wake-up Calls

• • • Room - Shows the room number
    • Time - Shows the scheduled time for the wake-up call by year - month - day hour : minute : second
    • Result - Shows the status of the wake-up call
    • Repeat - Shows if the wake-up call is to be repeated
    • Method - The way the wake-up call will notify the Room
      • automated - the system will call the Room directly and play a pre-recorded recording when answered
      • manual - the system will call the front desk extensions and notify the staff that guest in room # will need to be woken up
    • Action - Actions which can be taken upon the wake-up call entry

J: Action - Actions which can be taken upon the wake-up call entry

• • • Reschedule - Allows the wake-up call to be changed to another day and time
    • View - View an already called wake up call - view the time answered, and who last modified the wake up call

Viewing Past Wake-up Calls

In the image below, it represents what will be displayed when you click on the 'View' button next to the Past Wake-up Calls entry.

You will have the scheduling details listed on the left and on the right you will have the attempts listed and their results.

 

Create

Wake-Up Call module can be accessed by clicking "SimplyWake" on the left hand menu of links. Then select "Create"

1. Select Date: Click on this field to select the date the wake-up call should be triggered
2. Select Hour: Click on the corresponding box to select the hour to trigger the wake-up call
3. Select the Minute: Select the minute (displayed in 5 min increments) for the wake-up call to be triggered.
4. AM or PM: Choose whether the wake-up call should trigger in the AM or the PM
5. Wake-up Method: Choose whether the wake-up call will be triggered using the automated system (default) or if the hotel staff will manually call.
6. Repeat Wake-up Daily: Allows the same wake-up call to be scheduled for consecutive days
7. Room List: Choose the room the wake-up call system will call/trigger for.