SimplyVX

• Tel Extensions
• Feature - IVR

Tel Extensions

Tel Extensions

Shows the status, permissions, and allows you to modify these settings for all extensions in the hotel

Extensions are categorized and separated by Guest Room, House Phones, and Admin Extensions

• Click View to modify an extension
• Select Add Rate Sheet to change the calling rate for an extension

View

1. Name: View or Edit the current Guest name 
2. DND: Toggle Do Not Disturb on or off
3. Status: Toggle the current occupancy status for the room
4. Maid Status: Update the Maid Code Status of the room (also done via phone using *94+Status Code)
5. Voicemail Email: email address that a copy of the voicemail messages will be sent to

 

Feature - IVR

Allows you to see, and modify the IVR (interactive voice response, a.k.a. auto-attendant) for the hotel.

1. Key: The key that will be pressed to select the corresponding option (ie. Key 1 would be the same as "Press 1 for Catering"
2. IVR: Select the IVR you wish to modify
3. Destination: Extension or telephone number the IVR option will route to.