SimplyVX
Collection of settings to manage call flow and routing
Tel Extensions
Tel Extensions
Shows the status, permissions, and allows you to modify these settings for all extensions in the hotel
Extensions are categorized and separated by Guest Room, House Phones, and Admin Extensions
- Click View to modify an extension
- Select Add Rate Sheet to change the calling rate for an extension
View
- Name: View or Edit the current Guest name
- DND: Toggle Do Not Disturb on or off
- Status: Toggle the current occupancy status for the room
- Maid Status: Update the Maid Code Status of the room (also done via phone using *94+Status Code)
- Voicemail Email: email address that a copy of the voicemail messages will be sent to
Feature - IVR
Allows you to see, and modify the IVR (interactive voice response, a.k.a. auto-attendant) for the hotel.
- Key: The key that will be pressed to select the corresponding option (ie. Key 1 would be the same as "Press 1 for Catering"
- IVR: Select the IVR you wish to modify
- Destination: Extension or telephone number the IVR option will route to.