SimplyVX - Integration to 3rd Party Systems
Property Management Systems (PMS), etc.
- Certified Property Management Systems (PMS)
- Oracle - Micros/Opera
- CloudBeds PMS System
- IQware PMS SystemPage
- Stayntouch PMS SystemPage
- On Q PMS SystemPage
- Skyware PMS SystemPage
- Maestro PMS SystemPage
- Choice Advantage PMS SystemPage
- Oracle OPERA PMS SystemPage
- Lightspeed PMS SystemPage
- PMS Integration Feature Matrix
- Call Accounting Systems
- Uncertified Property Management Systems (PMS)
Certified Property Management Systems (PMS)
Oracle - Micros/Opera
Integration Requirements
Connectivity is achieved using IP communication to an on-site interface PC
Inbound Functions from PMS
- Check-in / Check-out
- Guest names
Outbound Functions to PMS
- Maid Status / Housekeeping Codes
- DND - Do Not Disturb
- on and off
- Wake up call scheduling
CloudBeds PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with CloudBeds, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest into CloudBeds will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone, SimplyVX Management Interface (SMI) or CloudBeds
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the CloudBeds system
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get CloudBeds and SimplyVX integrated, the requirements are as follows:
- Active CloudBeds account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Cloudbeds ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect CloudBeds to the SimplyVX communications system
Getting Connected
Once the SimplyVX communications solution has been installed, connecting to CloudBeds is very easy. Please follow the steps below:
- Log into the SimplyVX Management Interface (SMI) at https://simplyvx.thinksimplicity.com
- Once logged in, go to SimplyConnect --> API Clients
- Click on 'Start SimplyConnect Integration'
- Click on the action icon to the right of the name 'CloudBeds'
- Click on 'Click to Start Integration'
- Click on 'Allow Access'
- If the connection was successful, you should see the CloudBeds interface listed as show below
If the connection was not successful, please contact Think Simplicity support.
Disconnecting from SimplyVX
Disconnecting SimplyVX from CloudBeds is a simple process that will remove all authentication mechanism between CloudBeds and SImplyVX.
Please follow the steps below:
- Log into the SimplyVX Management Interface (SMI) at https://simplyvx.thinksimplicity.com
- Once logged in, go to SimplyConnect --> API Clients
- Click on the action button next to CloudBeds and select 'Delete' from the dropdown
- A confirmation message will pop up then select 'Remove Item'
- Once removed, CloudBeds will no longer be in the list of API Clients as show below
If for some reason, the removal was not successful, please contact Think Simplicity support for assistance.
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
IQware PMS SystemPage
IQware PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with IQware, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get IQware and SimplyVX integrated, the requirements are as follows:
- Active IQware account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- IQware ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect IQware to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting IQware Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your IQware account at https://help.iqwareinc.com/
- Call 1-877-698-5151
- Product information available at https://iqwareinc.com/products/property-management-system/
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Stayntouch PMS SystemPage
Stayntouch PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Stayntouch, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Stayntouch and SimplyVX integrated, the requirements are as follows:
- Active Stayntouch account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Stayntouch ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Stayntouch to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Stayntouch Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your Stayntouch account at https://stayntouch.freshdesk.com/support/login
- Call 1-301-358-1356
- Product information available at https://stayntouch.freshdesk.com/support/home
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
On Q PMS SystemPage
On Q PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with On Q, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get On Q and SimplyVX integrated, the requirements are as follows:
- Active On Q account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- On Q ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect On Q to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting On Q Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Contact On Q support at https://www.onqpm.com/contact-us/ or email support@onqpm.com
- Call 480-696-6716
- On Q login and support videos at https://www.onqpm.com/owner-portals/
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Skyware PMS SystemPage
Skyware PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Skyware, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Skyware and SimplyVX integrated, the requirements are as follows:
- Active Skyware account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Skyware ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Skyware to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Skyware Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your IQware account at https://skywaresystems.com/about/support/
- Call 1-877-759-9329 or email support@SkywareSystems.com
- Product information available at https://iqwareinc.com/products/property-management-system/
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Maestro PMS SystemPage
Maestro PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Maestro, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Maestro and SimplyVX integrated, the requirements are as follows:
- Active Maestro account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Maestro ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Maestro to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Maestro Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your Maestro account at http://www.elearning.maestropms.com/
- Call 1-905-940-1924
- Product information available at https://maestropms.com/hotel-pms-property-management-software-systems.html
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Choice Advantage PMS SystemPage
IQware PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Choice Advantage, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Choice Advantage and SimplyVX integrated, the requirements are as follows:
- Active Choice Advantage account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Choice Advantage ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Choice Advantage to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Choice Advantage Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your Choice Advantage account at https://www.choiceadvantage.com/choicehotels/sign_in.jsp
- Call 1-800-300-8800
- Product information available at https://www.choiceadvantage.com/index.html
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Oracle OPERA PMS SystemPage
Oracle OPERA PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Oracle OPERA, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Oracle OPERA and SimplyVX integrated, the requirements are as follows:
- Active Oracle OPERA account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Oracle OPERA ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Oracle OPERA to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Oracle OPERA Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your Oracle OPERA account at https://login.oracle.com/mysso/signon.jsp
- Call 1-800-223-1711
- Product information available at https://www.oracle.com/hospitality/products/opera-property-services/
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
Lightspeed PMS SystemPage
Lightspeed PMS System
What is SimplyVX?
SimplyVX is an easy short name for a whole collection of complex services and applications that provide a cloud based communications system for hotels.
The simple explanation is it replaces the hotels on-site phone system (PBX) with one of the worlds most advanced cloud based communications systems available today.
The complete service will give you:
- PBX Functionality
- Telephone numbers for your hotel
- Telephone lines for inbound and outbound calling
- Call Accounting
- SMS messaging, inbound and outbound
- Voicemail
- WakeUp Calling
- and much, much more.
Integration Functionality
When SimplyVX is integrated with Lightspeed, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel. The functionality available once integrated are:
- Check-In
- Checking a guest in will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
- Check-Out
- When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
- Guest Name
- When the guest name record has changed in the PMS system, the telephone Caller ID will also change
- Do Not Disturb
- Do Not Disturb can be set from the phone or SimplyVX Management Interface (SMI)
- Housekeeping / Maid Status Codes
- Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the
- Calling Account Charges Posted to Folio
- When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
- Guest and Reservation Records
- Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
- As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future
Requirements
In order to get Lightspeed and SimplyVX integrated, the requirements are as follows:
- Active IQware account
- Think Simplicity's SimplyVX hardware and services installed at the hotel
- The appropriate permissions within the SimplyVX Management Interface
How to Sign up
- To initiate the setup, the property must contact Think Simplicity directly at sales@thinksimplicity.com .
The email should contain the following information:
- Lightspeed ID#
- Hotel Name and Address
- Contact Name and Phone number - Once Think Simplicity has been contacted, a sales rep will reach out to the property to gather the necessary information to provide the hotel with a quote
- Upon approval of the quote, a project for the installation of the SimplyVX service will be initiated
- Think Simplicity will work closely with the client throughout each phase of the project to collect the required property details and prepare for the onsite installation.
- The installation will be scheduled once all the pertinent details have been collected.
- Upon completion of the PBX installation, we are now ready to connect Lightspeed to the SimplyVX communications system
Getting Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Email support@thinksimplicity.com
- Call 1-866-836-9198
- At the hotel using one of the SimplyVX front desk phones, click the button labeled "TelSupport"
- Within the SMI, go to SimplySupport --> Create
Getting Lightspeed Support
Support is what we do best. You are never alone when you have Think Simplicity in your corner. In the event you require assistance, there are many ways to get support:
- Login with your Lightspeed account at https://www.lightspeedhq.com/login/
- Call 1-866-932-1801
- Product information available at https://www.lightspeedhq.com/integrations/frontdesk-anywhere/
Contacting Sales
For any questions regarding our services, you can reach our sales department by calling 1-866-836-9198, emailing sales@thinksimplicity.com or using our form at https://www.thinksimplicity.com/contact/
PMS Integration Feature Matrix
PMS Link
SimplyConnect
| Connection | CloudBeds | Choice Advantage | Mews | SkyTouch | Skyware |
| Technology | SimplyConnect | SimplyConnect | SimplyConnect | SimplyConnect | SimplyConnect |
| Inbound | Webhook | Webhook | Webhook | OTA | |
| outbound | API HTTP | API HTTP | API HTTP | ||
| SimplyGuest | CloudBeds | Choice Advantage | Mews | SkyTouch | Skyware |
| - Auto Room Creation | Yes | ||||
| - Guest Details | Yes | Yes | Yes | Yes | Yes |
| - Reservation Details | Yes | Yes | Yes | Yes | Yes |
| SimplyPMS | CloudBeds | Choice Advantage | Mews | SkyTouch | Skyware |
| - Check-In / Check-Out | Yes | Yes | Yes | Yes | Yes |
| - Room Change | Yes | Yes | Yes | Yes | Yes |
| - DND | Yes | Yes | Yes | Yes | Yes |
| - MWI | |||||
| - VIP | Yes | Yes | Yes | Yes | |
| - Clear Voicemail | |||||
| - Restrictions | |||||
| - Call Permissions | |||||
| - Housekeeping Status Codes | Yes | Yes | Yes | Yes | |
| SimplyRate | CloudBeds | Choice Advantage | Mews | SkyTouch | Skyware |
| - Call Account Post Charges | Yes | Yes | Yes | Yes | |
| SimplyWake | CloudBeds | Choice Advantage | Mews | SkyTouch | Skyware |
| - Schedule wake up call |
Call Accounting Systems
Genesis Call Accounting
Default Rates:
| Room Phones | ||
| Call Type | Cost/Call | Rate/Minute |
| Local Area Calls | $0.00 | $0.00 |
| Long Distance - United States | $3.00 | $1.00 |
| Long Distance - Canada | $3.00 | $1.00 |
| Long Distance - Caribbean | $3.00 | $2.00 |
| International | $8.00 | $2.00 |
| Operator | $0.00 | $0.00 |
| Directory Assistance (411) | $1.00 | $1.00 |
| Directory Assistance (555-1212) | $1.00 | $2.00 |
| Toll-Free Numbers (1-800, 888, etc.) | $0.00 | $0.00 |
Uncertified Property Management Systems (PMS)
Mews PMS - Uncertified
Certification Instructions
https://mews-systems.gitbook.io/connector-api/guidelines/certification