Hosted SMS Service Privacy Policy

1. Introduction

Think Simplicity, Inc. (“we,” “our,” or “us”) provides an application that allows our clients (“Clients”) to communicate with their customers (“End Users”) via SMS. This SMS Privacy Policy outlines how we collect, use, and protect the personal information of our Clients and End Users in connection with the use of our SMS services. By using our services, both Clients and End Users agree to the terms outlined in this policy.

2. Roles and Responsibilities

2.1 Service Provider Think Simplicity, Inc.

We act as a service provider or data processor. Our responsibility is to facilitate the SMS service on behalf of our Clients. We do not control the personal information that is sent to or collected via the SMS service; this is managed by our Clients.

2.2 Clients

Our Clients act as data controllers, meaning they are responsible for determining the purpose and legal basis for processing the personal information of their End Users (e.g., phone numbers). It is the responsibility of the Clients to ensure that they have obtained proper consent from their End Users to send SMS communications.

2.3 End Users

End Users are the individuals who receive SMS communications from our Clients. End Users should contact the Client directly with any concerns regarding their data or the messages they receive.

3. Information We Collect

We may collect and process the following information:

4. How We Use the Information

We use the information we collect to:

5. Clients’ Use of End User Information

Our Clients are responsible for ensuring that:

6. Opt-Out for End Users

End Users can opt out of receiving SMS messages by:

We rely on our Clients to ensure that End Users are promptly removed from their messaging lists upon opting out.

7. Data Storage and Security

We take the following measures to protect the personal information collected through our services:

8. Third-Party Service Providers

We may use third-party service providers to help us deliver SMS communications on behalf of our Clients. These providers may have access to personal data, but only to the extent necessary to perform their services. All third parties are required to maintain confidentiality and comply with applicable data protection laws.

9. Data Privacy Rights

9.1 Clients’ Data Privacy Rights

Clients may request access, correction, or deletion of their account information at any time by contacting us at [Contact Information].

9.2 End Users’ Data Privacy Rights

End Users should contact the Client directly regarding any requests related to access, correction, or deletion of their personal data. We do not control the personal information our Clients collect or process on behalf of End Users.

10. Compliance with Regulations

We comply with all applicable privacy regulations, including:

11. Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date. Clients and End Users are encouraged to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or how we handle personal information, please contact us at:

Think Simplicity, Inc.
9990 Coconut Rd., Bonita Springs FL, 34135
1-866-836-9198
info@thinksimplicity.com


Revision #1
Created 24 October 2024 14:59:32 by Alex
Updated 24 October 2024 15:03:14 by Alex